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Having a real issue with not having USB-C connection. The old USB is outdated, might return
Hi Abel,
We are sorry to hear you are having issues with our product. Is there a specific reason why you are having an issue with the Micro-USB connection on the product? I realize this may not have been a thought while purchasing but our most recent products, the Ai Classic systems actually all come with USB-C connections. Please contact us back at Connect@mytinytraveler.com, so we can try and remedy your concerns.
Thank you
Tiny Traveler Support Team
It does it's job of recording video wirelessly. However there are a few frustrating and poorly thought out features that make this one an easy pass.
There is no way to control the volume on the monitor.
The battery without the plug in is very short, and immediately makes a disruptive noise when disconnected.
The on off button is finicky and takes a while to get back on.
The monitor speaker and microphone options are set up poorly where you must have the microphone on and the speaker on at the same time. (i. e. the only way you can listen to them is to have them listen to you).
Hi Jeremy,
We are very sorry you have had a bad experience with our product. Your feedback is important to us to help make improvements. Last August we actually launched our Ai Classic product and we believe it would address a lot if not all of your concerns that you mention. If you are interested in potentially upgrading, while we normally do not offer that service, we could make an exception for you. Lastly, as a clarification there is actually no microphone on the monitor as that model only has one-way audio (from camera to monitor).
Please let us know if we can try and improve your experience with our product. Thank you for your feedback.
Tiny Traveler Support Team
Connect@mytinytraveler.com
Easy to set up. Well worth the cost knowing you can keep an eye on your little ones.
Easy to set up. Well worth the cost knowing you can keep an eye on your little ones.